Refund and Cancellation Policy

Refund and Cancellation Policy – One World TV

At One World UK Private Limited, we strive to ensure our customers have a seamless experience with One World TV. Please read this Refund and Cancellation Policy carefully to understand your rights and obligations.

1. Subscription Cancellations

You may cancel your subscription to One World TV at any time. Upon cancellation:

Continued Access: You will continue to access premium content and services until the end of your current billing cycle. There will be no disruption during this period.
No Refund for Partial Periods: We do not provide refunds for unused portions of the subscription period. Your access will remain active until the next billing date.
How to Cancel: To cancel your subscription, visit your account settings in the app or contact our support team at SUPPORT@ONEWORLDUK.ORG. Please follow the instructions carefully to avoid any confusion.

2. Refund Eligibility

Refunds may be granted under the following circumstances:

Accidental Billing: If you were charged incorrectly due to a technical error or duplicate billing, please contact us immediately.
Unauthorized Transactions: If your account was used without your permission, notify us within 7 days of the transaction to be eligible for a refund.

Non-Refundable Cases

Refunds will not be provided in the following cases:

Change of Mind: If you decide not to continue after purchase.
Dissatisfaction with Content: Refunds will not be issued based only on dissatisfaction unless the service is defective or misrepresented.
Lack of Usage: Not using the service does not qualify for a refund.

3. Refund Process

If you qualify for a refund, please follow these steps:

Contact Support: Email SUPPORT@ONEWORLDUK.ORG with:
- Your registered email address
- Subscription details (Plan name, Payment Date)
- Reason for refund request
Verification: Our team will review and may request additional information.
Processing Time: Approved refunds will be processed within 7–10 business days to the original payment method.

4. Free Trials

If you join a free trial of One World TV, you must cancel before it ends to avoid charges.

No refunds will be given if the subscription is not canceled before trial expiry.

5. Changes to This Policy

One World UK Private Limited reserves the right to update this policy at any time.

Users will be notified of major changes via email or in-app notifications. Continued use of One World TV means acceptance of the updated policy.

6. Contact Us

For any questions or support, contact:

📧 Email: SUPPORT@ONEWORLDUK.ORG

We are committed to resolving your concerns promptly and ensuring customer satisfaction.